ZoomieCam

Terms of Use

Effective date: October 11, 2026 · Last updated: October 11, 2026

These Terms of Use ("Terms") govern your use of the ZoomieCam mobile application (the "App") and the website at zoomie.cam (together, the "Service"), provided by HASHCODE SOFTWARE - FZCO, Dubai Silicon Oasis, Dubai, United Arab Emirates ("we", "us", "our"). By downloading or using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. Apple Standard EULA

The App is licensed to you, not sold. Your use of the App is also governed by Apple's Licensed Application End User License Agreement (Standard EULA). If these Terms conflict with the Standard EULA, these Terms apply to the extent permitted. Apple is not a party to these Terms and is not responsible for the App or its content, maintenance, support or warranty. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

2. The Service

ZoomieCam lets you use a spare iPhone as a camera to watch your pet, talk to your pet, receive alerts, and get automatically made highlight reels, a daily story and wellness signals. No account or registration is required; the App uses an anonymous identifier described in our Privacy Policy.

You need two compatible iPhones (iPhone XS / XR or newer with iOS 17 or later), an internet connection, and a power source for the camera phone. Features may change over time.

3. ZoomieCam Pro — auto-renewing subscription

The App is free to use. Optional premium features are available through an auto-renewing subscription:

  • Title: ZoomieCam Pro
  • Length: monthly (1 month) or annual (1 year). The annual plan may include a 7-day free trial for eligible users.
  • Price: the price for each plan is shown in the App before you purchase, in your local currency. Prices may vary by country.
  • Payment will be charged to your Apple ID account at confirmation of purchase (or, if you start a free trial, at the end of the trial unless you cancel before it ends).
  • The subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.
  • Your account will be charged for renewal within 24 hours prior to the end of the current period, at the price of the plan you chose.
  • You can manage or cancel your subscription and turn off auto-renewal in your Apple ID Account Settings after purchase (on iPhone: Settings → your name → Subscriptions). Deleting the App does not cancel a subscription.
  • Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription.
  • Cancellation takes effect at the end of the current billing period; you keep Pro features until then. Refunds are handled by Apple under its policies (reportaproblem.apple.com).
  • You can restore purchases on a new device with the same Apple ID via Settings → Subscription → Restore in the App.

If we change subscription prices, Apple will notify you in advance as required, and you may cancel before the new price applies.

4. Acceptable use

You agree to use the Service lawfully and responsibly. In particular, you agree:

  • to use the camera only in your own home or in places where you have the right and permission to record;
  • to inform people who may be recorded (family, roommates, guests, pet sitters, cleaners) and obtain their consent where the law requires it;
  • not to use the Service for covert, illegal or non-consensual surveillance of any person, or in places where people expect privacy (for example, bathrooms);
  • not to record, upload or share content that is illegal, abusive, sexual, harmful to minors, harmful to animals, or that infringes someone else's rights;
  • not to reverse engineer, overload, disrupt or try to gain unauthorized access to the Service or other users' content;
  • not to resell or commercially exploit the Service without our written permission.

We may remove public reel links or content that we believe violate these Terms. You can report content at support@hashcode.software.

5. Your content

You own the videos, photos and other content your camera captures ("Your Content"). You grant us a limited, worldwide, non-exclusive license to store, process, transmit and display Your Content only as needed to provide the Service to you and to people you share it with. When you share a reel publicly, anyone with the link can view it. Reels made on the free plan may include a small ZoomieCam watermark.

6. Wellness signals are not veterinary advice

Activity summaries, daily stories and wellness signals are general observations based on what the camera sees and hears. They are not a medical or veterinary diagnosis and are not a substitute for professional advice. Always consult a qualified veterinarian about your pet's health or behavior. Never delay seeking help because of something the App shows or does not show.

7. No guarantee every moment is captured

The Service depends on your devices, Wi-Fi, power, lighting, camera placement and our servers. We do not guarantee that every moment, sound or event will be captured, recognized, labeled correctly, saved or alerted, or that the Service will be uninterrupted. ZoomieCam is not a security system, a safety device or an emergency service. Do not rely on it to protect people, pets or property.

8. Disclaimer of warranties

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

9. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of data, content, profits, or harm to pets, people or property arising from your use of or inability to use the Service, including device damage from heat or continuous use. Our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months before the claim, or USD 50 if you paid nothing. Some jurisdictions do not allow these limitations, so they may not fully apply to you.

10. Device care

Keep the camera phone plugged in, ventilated, and out of direct sunlight and away from your pet's reach, water and heat sources. The App lowers quality automatically when the device gets warm, but you are responsible for the safe placement of your devices.

11. Termination

You can stop using the Service at any time and delete all your data in Settings → Privacy & Data → Delete all my data. We may suspend or end your access if you violate these Terms or if required by law. We may also discontinue the Service; if we do, we will try to give reasonable notice so you can export your content. Sections that by nature should survive termination (such as 6–9 and 12) will survive.

12. Governing law

These Terms are governed by the laws of the United Arab Emirates, as applied in the Emirate of Dubai, without regard to conflict of law rules. Any dispute will be subject to the exclusive jurisdiction of the courts of Dubai, UAE, unless mandatory consumer protection law in your country gives you the right to bring claims locally.

13. Changes to these Terms

We may update these Terms from time to time. We will post the new version here with a new "Last updated" date and, for material changes, notify you in the App. Continued use after changes take effect means you accept the updated Terms.

14. Contact

HASHCODE SOFTWARE - FZCO
Dubai Silicon Oasis, Dubai, United Arab Emirates
Email: support@hashcode.software